Frequently asked questions

Miro Care — FAQs

Quick answers about the Miro Care app — what it is, whether it's free, how the Fertility AI Companion and Fertility Passport work, and how your data stays private.

Looking for questions about finding and comparing clinics? See the Miro Connect FAQ →

What is the Miro Care app?

Miro Care is a Fertility AI Companion for patients. You upload your reports and Miro explains what's happening at every phase of fertility treatment in plain language, builds a portable Fertility Passport from your records, and lets you message your clinic directly.

Is Miro Care free for patients?

Yes. Signing up, uploading reports, getting plain-language education for every phase of IVF, building a Fertility Passport, messaging your clinic, and sharing your passport are all free — no credit card required. The clinic portal (used by fertility clinics, not patients) is a paid fertility EMR billed per clinic.

Do I need to be a patient at a specific clinic to use Miro Care?

No. You can use Miro independently — log your cycles, upload labs and reports, learn what each phase means, and make sense of your records between appointments. If your clinic is on Miro, connecting them adds real-time protocol updates and a direct messaging channel; if not, you still get the full passport, the education, and one-click doctor-ready sharing.

What is a Fertility Passport?

A Fertility Passport is a single portable record of your reproductive health — labs, scans, medications, treatment cycles, and outcomes — that you own and can share with any clinic via a secure, time-limited link. Miro builds it automatically as you upload reports.

How does the Fertility AI Companion work?

The Companion explains what's happening in your body at every phase of IVF — stimulation, retrieval, transfer, the two-week wait — in plain language. It flags red-flag symptoms to call your clinic about, and prepares a doctor-ready summary plus questions for every appointment.

How is Miro Care different from a period tracker like Flo, Clue or Mira?

Period trackers predict ovulation windows. Miro Care is built for the next step — actual fertility care. It carries your AMH, FSH, semen-analysis, prior IVF cycles and embryology data in a structured passport you can share with any clinic in one tap, supports long PCOS cycles, and explains every phase in plain language. We don't sell ads or your data.

Does Miro Care replace my doctor?

No. Miro is a patient-education and record-keeping tool — it does not diagnose, prescribe, or change protocols, and it is not a medical device. Clinical decisions belong to you and your doctor. Miro helps you walk in better informed and never lose track of a dose, a date, or a report.

Is my data on Miro Care private?

Yes. You control which clinic sees your record — one tap to connect, one to disconnect — and what each share link includes. Miro is DPDP Act 2023 compliant, hosted in India with TLS in transit and AES-256 at rest, and never sells health data. Export and account deletion are one-click actions in settings.

Is Miro Care PCPNDT compliant?

Yes. Miro is PCPNDT 1994 compliant — fetal sex information is never recorded, displayed, or shared anywhere on the platform.

How do I share my passport with a clinic?

Generate a secure share link from your dashboard. The clinic opens it in a browser — no account needed — and sees a read-only view of the details you chose to share. Links are time-limited and can be revoked any time from your settings.

Can my fertility clinic use Miro?

Yes. Miro offers a clinic portal — a lightweight fertility EMR built around the patient-owned passport, where clinics manage patients, appointments, treatment cycles, prescriptions and invoicing. Visit /for-clinics to request access.

Does Miro Care work outside India?

The app is accessible globally, but clinical content is tuned for India. Patients outside India can still build a passport and use the Fertility AI Companion for plain-language IVF education.

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